Frequently Asked Questions

Everything you need to know about our eco-friendly rolls.

What makes your toilet paper sustainable?

We use 100% recycled paper or forest-friendly bamboo to create our rolls, ensuring no virgin trees are cut down. Plus, we donate 50% of our profits to help build toilets and improve sanitation in the developing world.

How long does shipping take within the USA?

Most orders are processed within 24 hours and typically arrive at your doorstep in 2 to 5 business days, depending on your location.

Are your products safe for septic tanks?

Absolutely. Both our recycled and bamboo toilet papers are biodegradable and designed to dissolve quickly, making them perfectly safe for all septic systems.

Can I set up a recurring subscription?

Yes! You can choose your preferred delivery frequency so you never run out of rolls. Subscriptions can be paused, canceled, or modified at any time through your account dashboard.

What is your return policy?

If you are not 100% satisfied with your purchase, we offer a full refund on your first order within 30 days. Please contact our support team to initiate the process.

Is your packaging plastic-free?

Yes, we are committed to being 100% plastic-free. Our rolls are individually wrapped in paper to keep them hygienic, and we ship them in recyclable cardboard boxes.